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Bitrix24: Commercial License Keys, Upgrade and Renewal Options

Bitrix24 self-hosted version
Bitrix24 self-hosted version is available in several editions that offer different sets of tools and features. All product editions are licensed on a "per user" basis. The term "user" implies intranet user accounts registered in your Bitrix24.

If you've been using a trial version of Bitrix24, you do not have to make a fresh installation - instead, you can activate your trial version with a commercial license key and continue using your product. For more details, please read our Online Store FAQ-Section.
License Keys

Bitrix24: Commercial License Keys

Bitrix24: Commercial License Keys
Product Edition Default User Packs Price
InfoPace Edition Unlimited User Pack $ 1,299
TeamPace Edition 25-User Pack (Buy additional users!) $ 2,299
BizPace Edition 25-User Pack (Buy additional users!) $ 3,299
BizPace Enterprise Edition 25-User Pack (Buy additional users!) $ 9,990
Do not forget to check out your discount options before buying our products!
Download and read the End User License Agreement (EULA) in PDF (185 Kb)

By default, each commercial license key includes subscription for technical support and product updates for a one-year period. You may also purchase a commercial license key with a two-year or three-year subscription option.

Additional Language Packs
Available Language Packs
Bulgarian (Bulgaria) Learn more
French (Canada) Learn more
Spanish (Latin America) Learn more
Additional language packs are created, maintained and distributed by Bitrix Partners. Bitrix, Inc. does not guarantee that any of the existing additional language packs is complete or error-free. Please reuqest more informations from the respective Bitrix Partner directly.

License Activation

All customers should activate and register their Bitrix24 licenses within a 6-month period after the license purchase. If the license has not been activated during that period, it is activated automatically. In this case the update period starts from the moment of license activation.

Additional Users

Bitrix24: Additional Users

Bitrix24: Additional Intranet Users
One Additional Intranet User for Price
InfoPace Edition n/a
TeamPace Edition $ 40.00
BizPace Edition $ 40.00
BizPace Enterprise Edition $ 40.00
Please note that the minimal order quantity is five (5) intranet users.
Are you using an older edition of our products? Contact Bitrix Sales Department.

By default, copuons for additional users include subscription for technical support and product updates for a one-year period. You may also purchase a user extension coupons with a two-year or three-year subscription option.

Renewal Options

Bitrix24: Technical Support and Product Updates Renewal Options

Please do not forget to order subscription renewals for additional users bought for your copy of Bitrix24, as well. Having ordered a renewal option for your product license, you need to order a renewal coupon for the exact number of additional intranet users (i.e. all additional intranet users exceeding 25 user profiles supplied with a standard license key).

E.g. if your product license allows you to have 200 active intranet user profiles, that means you need to buy a renewal option for your product license plus you should also buy a renewal option for 175 additional user (25 users will have been renewed along with the product license). If you need help, please contact the Bitrix Sales Department.

Bitrix24: Renewal Options for Product License
Early Renewal (1-Year Subscription) Price Late Renewal (1-Year Subscription) Price
InfoPace Edition $ 286 InfoPace Edition $ 780
TeamPace Edition $ 506 TeamPace Edition $ 1,380
BizPace Edition $ 726 BizPace Edition $ 1,980
BizPace Enterprise Edition $ 2,198 BizPace Enterprise Edition $ 5,995
Not sure what to order? Contact the Bitrix Sales Department
Renewal options are also avaialble for two and three years. Contact the Bitrix Sales Department

Bitrix24: Renewal Options for Additional Users (exceeding standard 25-User Pack)
Early Renewal (1-Year Subscription) Price Late Renewal (1-Year Subscription) Price
One Additional User for
InfoPace Edition
n/a One Additional User for
InfoPace Edition
n/a
One Additional User for
TeamPace Edition
$ 8.80 One Additional User for
TeamPace Edition
$ 24.00
One Additional User for
BizPace Edition
$ 8.80 One Additional User for
BizPace Edition
$ 24.00
One Additional User for
BizPace Enterprise Edition
$ 8.80 One Additional User for
BizPace Enterprise Edition
$ 24.00
Not sure what to order? Contact the Bitrix Sales Department
Renewal options are also avaialble for two and three years. Contact the Bitrix Sales Department

By default, each license of Bitrix24 includes a one-year subscription for technical support and product updates. After one year the subscription period expires, but the product itself remains fully functional. You can renew the technical support and product updates subscription for one additional year for only 22% of the product price if purchase is made within 30 days from the end of the previous subscription expiry date- the so called Early Subscription Renewal option.

Technical support and product updates renewals are available for ordering anytime later (after 30 days and more from the date of technical support and product update subscription expiration). In this case you will be able to order a Late Subscription Renewal option which costs 60% of the original product price.

Renewing technical support and product updates subscription is not mandatory. However, it enables you to receive all product updates and possible bug-fixes. Renewing subscription allows you to benefit from a number of advantages when requesting technical support through Bitrix HelpDesk that are only available to Bitrix users who have the status of a commercial client (please learn more details in the Bitrix Service Level Agreement).

If you have any questions, please contact us:
Bitrix Sales Department - sales@bitrixsoft.com
Bitrix Partners Department - partners@bitrixsoft.com

Upgrade Options

Bitrix24: Upgrade Options

Bitrix24: Upgrade Options
Source Edition Target Edition Price
InfoPace Edition TeamPace Edition $ 1,000
InfoPace Edition BizPace Edition $ 2,000
InfoPace Edition BizPace Enterprise Edition $ 8,691
TeamPace Edition BizPace Edition $ 1,000
TeamPace Edition BizPace Enterprise Edition $ 7,691
BizPace Edition BizPace Enterprise Edition $ 6,691

As far as your business grows you can extend your website's capabilities by upgrading your Bitrix24 edition to the more functional one. The upgrade process is seamless, there is no need to reinstall Bitrix24 or other software - Bitrix24 is upgraded internally via the SiteUpdate system. The cost of the upgrade is the difference between your current Bitrix24 edition and the one you want to upgarde your product to.

Refund Policy

Bitrix24: Refund Policy

To optimize the level of customer satisfaction and ensure smooth operations, Bitrix provides a free, 30-Day Trial Version of the product which is fully functional. We recommend that you to test the system features using the free trial version to make sure that the system works for you and to eliminate any possible refund requests. We believe this trial period is enough to test Bitrix24 in the chosen environment thoroughly and to carry out an informed decision concerning purchase of our software.

Bitrix24 products are non-refundable. We ask for your understanding that we cannot issue any refunds since a free 30-day trial version is provided, and since the commercial product version of the software is delivered with the full source code.

If you find it difficult to choose the most suitable product edition for your project, our friendly staff is always ready to offer you assistance. You can sign up for a free webinar for an overview of capabilities of our products, test different editions of our products online, or you can send us an inquiry by email describing the web project you are working on, and our specialists will advise you which edition will meet all the requirements of your website, e-store, or intranet solution.
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