Bitrix Site Manager v11.0

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How to Adjust Session Lifetime?

In version 10.0 of Bitrix Site Manager and Bitrix Intranet we introduced the so called Live Session feature which automatically extends a session lifetime when users' activity in the browser is detected. Live Session also ensures that even if the browser session has expired, users won't lose any data they've been working on. However, the session lifetime can be a pain in the neck if you have to deal with several browsers and mailing agents during the day. Each time you session lifetime runs out, you'll be forced to login again. Every time.
 


This blog posts contains several examples of how you can increase or decrease session lifetime in Bitrix Site Manager or Bitrix Intranet.

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How to Make Money with Bitrix: There's Always a Smaller Fish in the Pond

As a Bitrix Partner, you may have a number of large clients who might supply your company with a steady flow of service requests during the year. These clients usually require specific workflow schemes and unique designs for their portals and web resources. So, each time you get down to such projects, all you can work with is only a raw platform or a backbone that you gradually build into the things your client wants to have. These projects are usually long-term, and they can bring you both good money and horrible headaches.

However, there's always a smaller fish in the pond that everybody forgets about. And the smaller fish can be really big in quantity, and can bring you as much money as two or three large-scale projects during the year... without headaches! $)))

In 2009, we started delivering the so called turn-key solutions that help you quickly deploy business-specific solutions or personal websites (blogs). The number of the turn-key solutions has grown since that time and now we have the following solutions that you can choose among:

- Corporate Website
- InfoPortal (Media Outlet)
- Personal Website (Blog)
- Community Website (Social Network)
- Product Catalog (Online Showcase)
- Online Store (e-Commerce Solution)

The list of all turn-key solutions can be found here: http://www.bitrixsoft.com/products/cms/features/turnkey_websites.php

I would like to draw closer attention to the Media Outlet turn-key solution that became available with the release of version 10.0 of Bitrix Site Manager. This out-of-the-box media portal can be implemented for a large range of web projects that require massive or regular content management, news and RSS features, photo or video galleries and of course extensive usage of ad spaces and banners.

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Partner Testimonials: Offline Marketing Campaigns for Bitrix Products

Our partners are professionals in all areas of web project development, and naturally they are most comfortable doing both their own business and marketing operations in an Internet setting. However, one should not curtail the value of older methods of communications which can reach clients who are not so accustomed to online life.

Today we'll discuss a successful experience in off-line advertising which our Lithuanian partner shared with us. As it happens, offline advertising is quite an effective way of making yourself known.
Our long-time Lithuanian partner, Dreamsite, launched an advertising campaign in the first half of 2010, promoting Bitrix Site Manager on giant outdoor video screens managed by an advertising firm called ACM (www.acm.lt).

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HOWTOS: Customizing Personal Pages of Users

Among the questions that arise very often in webinars, forums, and in support queries is how to configure personal user pages, how to change the names on the menu tabs, and how to set up access permissions so that individual users can control their own personal pages. That is what I’ll talk about today.

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Partner Testimonials: Successful Business Models Implemented through Bitrix and Google

The question of how to make a site that sells is one that presents itself to any company or person who has decided to enter internet commerce. Sites that sell are not as easy to create as it may seem at first glance. There are many subtle details which can play big roles; just to name a few:
  • What site structure will find the optimal balance between customers and search engines? How can I give the user a clear path through the site and also ease indexing by search engines?
  • How can I design an interface for the main pages of the site that will avoid immediate refusal by visitors?
  • What design will present products or services in a way that will demonstrate their advantages immediately and clearly to the visitor?
  • What content optimizes the selling power of the site?
  • What website content management system can satisfy all the criteria of development and how can a competent developer be found to bring the project to fruition?
Inna Kozak, international development director of Bitrix, Inc., interviewed Andrey Yunisov, managing partner of WebProfiters, an internet marketing and web-analytics consulting agency which is also a Bitrix Gold Partner and Certified Partner of Google Analytics. Mr. Yunisov explained the nuances of developing his business and various aspects of building a site that sells effectively using Bitrix Site Manager.

Quick Company Profile

WebProfiters is a leading agency in Russia specializing in designing sales-oriented websites, whole-spectrum internet marketing, web analysis and research, and many related services, the quality of which is reflected by the many positive customer comments on the company's website. Since its foundation in 2009, the company has served more than 200 clients, the majority of which procured wide-ranging services starting from the conceptual design of the site to web analytics on the live site, always placing great emphasis on the client's ultimate goals for the site. WebProfiters clients include both large and small companies. The company became a Bitrix Partner almost immediately after its founding, and Andrey regularly appears at conferences connected with internet marketing and web analytics.

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How To Make Money With Bitrix?

I receive quite a lot of questions from different web agencies and freelancers eager to sign up for the Bitrix Partner Program. A lot of them ask what would be their Partner discount when they actually get their Partner Status approved?  We never make a secret of it. The answer is 40% off. The maximum discount rate on the Bitrix products and services available for our Partners is 50%. The more points our Partners get, the bigger their discount: http://www.bitrixsoft.com/partners/program/resources.php#tab-levels-link

 However, acquiring the product license with huge discounts and simply re-selling the licenses to the end-customers is not what we want our Partners to do, since it is not really in anyone's final interests. The main profit to be made is in the development of the projects, not so much the sale of the license. So the fact that Bitrix is willing to support partners' (approved) marketing initiatives and finance up to 50% of the costs when the license is only about 15-25% of the whole project is a very good deal.

Let's have a look at the following example, and this calculation actually represents real project costs (an Intranet solution implemented by one of our Eastern European Partners)...

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Partner Testimonials: Bitrix Software As a New Level For Business Opportunities

During a business trip in February 2011, Dmitry Valyanov, Bitrix, Inc. President, and Nikolay Shulgin, Bitrix Director for DACH Region, had a meeting with Sander Buijs, the owner and CEO of iWebware BV, a Bitrix Gold Partner. This meeting covered both business topics and less formal issues concerning cooperation and future plans of Bitrix and iWebware.

Dmitry thought it would be a good idea to make an interview with Sander for our website. The interview would help to spread the word about the Bitrix Partner Programs and how a middle-sized company can truly benefit from the Bitrix Technology. I have been provided with the interview script made during the conversation between Dmitry and Sander. I think it can be really useful for our new-comers and those companies who are still hesitating joining the Bitrix Partner Network.

Quick Company Profile

iWebware BV is a privately-owned company developing websites and designing online applications. It was established in 2006 by Sander Buijs. The headquarters is located in Tilburg, NL with a production office in Davao City, Philippines. iWebware currently has a total of 22 employees. The company has the Bitrix Gold Partner status since 2009. iWebware was recognized as "Bitrix Reseller of the Year" and "Bitrix Site Manager Reseller of the Year" for 2010.

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Bitrix reveals AMBER: a new concept in content management principles and ergonomics

We never stop improving the interface of our products, trying to make them as simple and convenient for daily use as possible. We pay close attention to the needs of our partners, web-developers and clients who create all manner of websites from the elegantly simple to the most robust and complex. Gradually, we have developed a concept that incorporates the best Web 2.0 principles and a modern GUI (graphical user interface) solution. This concept now has a name - Amber.


Site Mode / Start page with the Amber Toolbar

Bitrix Amber has two key elements:
(1) A concept involving a simple graphical user interface (GUI) that allows management of a website or intranet portal (i.e. enhanced ergonomics and usability of all Bitrix web applications and software products).
(2) A set of technological recommendations for developers and content managers, allowing them to build and manage web projects created on the Bitrix platform in a more convenient way (i.e. main principles, aids, and usage recommendations present inside the product).

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How to Distribute Tickets and Requests to Different Technical Support Groups: A Step-by-Step Guide

One of our partners had some troubles figuring out how to distribute incoming requests (support tickets) to certain departments and responsible persons. The original tasks were as follows:

a) request are sent by email or submitted via web forms on the site / portal, and are tuned into tech.support tickets;
b) there should be two major categories for the tickets to be submitted under: sales-related questions and technical questions;
c) all sales-related questions should be processed by members from the Sales Department;
d) all technical questions should be processed by members from the Tech.Support Department;
e) tickets which are supposed to be processed by the Sales Department members must not be displayed to the members of the Tech.Support Department, and vice versa.

The last point - making the ticket hidden to certain support members - was really a pain in the neck for our partner. So I suggest that we help them out smile;) Ok, to cut the story short, in this blog post I will write about how to create different Tech.Support Staff Groups (do not mix with general User Groups), how to assign responsible users for tickets according to a certain category, and how to restrict access to the tickets which are supposed to be processed by some other Tech.Support Staff Group members.



Before getting down to these issues, I think you'll find it useful to have a look at the HelpDesk module description, here. Also, you can launch Bitrix Intranet Portal in our Virtual Lab and try out all the things described in the post, below.

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How to create a custom gadget inside the Portal Dashboard: A Step-by-Step Guide

Bitrix Intranet Portal has a special component called "Bitrix Dashboard" that can be used to display gadgets on a single web page. There are a number of preset gadgets that show the company news, staff changes, upcoming birthdays, video files, and other information. Also, you can add Google gadgets that may display currency exchange rates, world clocks, measurement unit converter, translators, etc. However, when you need to create an additional gadget that will be displaying data from another information block (e.g. "Sports Events") and place it onto the Dashboard, you may find it a bit confusing about how exactly to do that.



In this post I will help you to understand how you can create a custom gadget and how you can include it into the list of all available gadgets on the Dashboard. The new gadget will be displaying information form a new information block (which can basically contain any type of information: textual, graphical, video, mixed). You may launch Bitrix Virtual Lab and, guided by the instructions below, you can follow me step by step in creating a custom gadget.

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How To Create A Sequential Business Process: A Step-by-Step Guide

In this blog post you will learn basics of creating a new Business Process template using the Business Process Visual Editor. There is a Business Processes Manual which is very useful to read through if you're about to start using this feature. However, the manual seems to be somewhat dry and it lacks examples.

Originally, I wrote this step-by-step manual for one of our partners from the Netherlands, iWebware, who wanted to try out this feature and implement it for their particular needs. The goal was to start a Business Process each time a new project is assigned to a workgroup member. The Business Process will allow then to notify the workgroup member about the new project details, and he/she will be able to accept it or decline it.

In the beginning I should mention, that most commonly used business processes (document approval, annual leave request, ect.) are already included in junior editions of Bitrix Intranet Portal - Office Edition and Extranet Edition), but they are read-only. You can configure the pre-set Business Processes, but cannot change the logic.

The Bitrix Intranet Portal: Enterprise Edition includes the Visual Editor in which you can edit standard and create new Business Processes (BPs). You can try creating your very own BPs in Bitrix Virtual Lab, a 3hrs online demo, or download and install locally a fully functional 30-day trial of Bitrix Intranet Portal: Enterprise Edition. All right, let's get down to creating a new Business Process in a workgruop...

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Bitrix Site Manager Performance Test 2010

The efficiency and reliability of the Bitrix platform was tested by a group of independent experts at Ontico (www.ontico.ru), who specialize in development of high-performance web-projects.
Some background information about performance tests

Why do performance tests matter?

A few years ago, a prominent website decided to perform a performance test. The website administrators were monitoring system changes very thoroughly during the test, and in the end they were rewarded with very a surprising outcome: the discovery that the web application spent most of its time in the so-called System Mode state (this can be determined using a simple tool that can be downloaded from the Internet). This means that instead of carrying out requests of the website code, the operating system was consuming most of its resources switching between contexts and processing other system requests.

The results showed, for example, that the HTML::Mason component (template generator) was checking files over twenty times before carrying out the actual request. This was set by default in the component and , thanks to the test, the performance problem was solved very easily by changing just a minor value in the HTML::Mason settings.

So performance testing is not simply about yelling "wow" and looking at the sensational results. It also allows location of common bottlenecks and obtaining of valuable feedback from professionals involved in load testing. That's why we decided to organize a test for Bitrix Site Manager (http://"http://www.bitrixsoft.com/products/cms/index.php") with the experts from Ontico.

We really wanted to know how our web application acted under heavy loads, and we were very eager to learn what's inside the Bitrix Site Manager that keeps it steadfast in the harshest of environments. The problem was, however, that we weren’t sure about how best to perform the testing.

The main objectives of the Bitrix Performance Test 2010

The main objectives set out for the Bitrix Site Manager Performance Test 2010 were not only to bring down a website developed on the Bitrix platform, but also to determine how the web application copes with loading stress, what the bottlenecks are and what kind of measures can be taken in advance to avoid the system being knocked down.

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Hmmm... Bitrix Site Manager or Bitrix Intranet Portal?

Planning to develop a corporate portal? Not sure whether to use Bitrix Site Manager or Bitrix Intranet Portal? I'll try to explain the main differences between our flagship products that include social networking elements and business communication tools...

Bitrix Intranet Portal was designed specifically for SMBs (25-1000 users) and large enterprises (1000+). Range of business industries is not limited. The products is aimed to solve business communication problems within ONE company. Of curse, it's a B2B product.

Bitrix Site Manager was developed for people and companies who wish to create a web project for different purposes. Bitrix Site Manager is available in 7 editions which were tailored for certain website requirements: simple show screen websites, product catalogs, online stores, social networks, educational portals, etc. It is both B2B and B2C product.

However, there are editions of Bitrix Site Manager that may look similar to Bitrix Intranet Portal, especially form the technical point of view (number of modules). The main difference between Bitrix Intranet Portal and Bitrix Site Manager with social networking functional elements, is that the former is aimed to reinforce the internal communications (corporate portals with restricted access, "employees only" model or "employees + partners" model) and the latter is mainly used for external communications (i.e. social networking for all internet comers / website visitors).

Also, there is no demo infrastructure in Bitrix Site Manager products. Whereas any edition of Bitrix Intranet Portal provides you with the following pre-configured portal structure: company departments, user profiles, work groups, news blocks and set up desktops, business process templates, etc.

So, the choice is yours. However, if you feel like being perplexed to make your final decision, our partners are always there for you to help you with the project you're about to begin!

OfficialContent status at Dailymotion.com

That's awesome! Bitrix video guides and presentations are available at www.dailymotion.com now with OfficialContent status! You can subscribe to the latest videos submitted by our team, watch them in HQ, add to favorites, share them with other persons, leave your feedback as comments and rate each new video!

See how it looks:

Advantages of Using Personal Dashboard in Intranet Portal
Get more content from Bitrixsoft @ Dailymotion.com.



Different ways to deploy Bitrix products

Hello, hello! What's been up, how's it going?! Hope you are all doing just fine!

I've been talking to one of our Intranet Portal clients recently, - they purchased Bitrix Intranet Portal with unlimited user license because there is around 5K employees in their company. Now that the employees are ready to be linked together into a corporate network and start collaborating in an Enterprise2.0 style ))) they've chosen us to be an ECM solution provider for their business. It does flatter us to have such a big enterprise deciding to use our products and services.

Well I'd better cut down this introductory bullshoots and get down to business. The thing is that the IT specialists working for this company have been thinking over the idea to use Bitrix Virtual Appliance (BVA) as an environment for their Intranet Portal project...

When I learned that from them, I spoke to our IT guys who said it might not be quite a good idea to use a BVA for such great loads that could happen when a large number of users get their accounts activated and start interacting online simultaneously. However, there are some other ways to deploy Bitrix Intranet Portal. Let me share with you more information on the most commonly used ways to deploy Bitrix products... UPD: 05FEB2010

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The Extranet Part of Your Intranet Portal

As I mentioned before, Bitrix Intranet Portal is now available in three different editions, and two of them include the Extranet module. I shall try to explain in this post what it's designed for and what kind of benefits it can give you in accomplishing your daily tasks at work.

Extranet: what's it for?

Our clients and partners got used to the idea that when you set up and run Bitrix Intranet Portal it is presupposed that you can use only a limited number of users (let's say "employees") within your corporate network. Well, I can say that this statement is now wrong… Twice.

First of all, you have an option to buy Bitrix Intranet Portal with unlimited user licenses. And secondly, the product has a brand new Extranet module that allows third party users (we can call them "non-employees") to access a part of your corporate network and interact with you and your colleagues!

Basically, the Extranet module is a kind of additional story built on your corporate network (Intranet Portal) that can be used as a neutral territory for inviting and working with people who do not belong to your company directly.

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Widening Up the Horizons: TechSupport and Updates for 1, 2, and 3 Years!

Well, what can I say... sales are going up, clients are showing more and more appreciation and satisfaction with the latest version of Bitrix intranet Portal, and we keep introducing new stuff that is supplied with our products. There's still a number of minor things that we can offer you along with the basic features and tools included in Bitrix Intranet Portal. My colleague, Ann, has already shared with you some details on the Clean-Up Wizard and how it can be used to remove all the demo data from your Bitrix Intranet Portal. And today I am going to write a couple of words concerning our new pricing policy.

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Time Management Enterprise 2.0 - Style

Greetings!

I hope you all enjoy using new tools and features available in the latest version of Bitrix Intranet Portal. I know that the majority of our clients are business-oriented professionals who know the real value of time. That's right - time is money! And I am going about to tell you more about new and exciting features and cool extensions introduced in the Event Calendar.

In the beginning I am going to make a brief list of major changes made in the Event Calendar:

  • Event Scheduler - it is an absolutely new tool now available in the Event Calendar;
  • Now you can book a meeting room directly from the Event Calendar;
  • HTML-editor now can be used for each event description;
  • New event notifications are now sent through the Social Network module;
  • The Event Calendar interface was improved and made even more user friendly.

I will try to explain not only the stuff that I've just mentioned, but also some other important things related to the Event Calendar.

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TRICKS ON BITRIX: $ave a buck or two on additional users before v8.5 is released!

I'd like to unveil some details about the upcoming release of Bitrix Intranet Portal and share a secret about how you can economize on additional user licenses if you already have a commercial copy of Bitrix Intranet Portal.

Since we've split Bitrix Intranet Portal into three different editions starting from v8.5, our price policy will change as well. Along with a new option for unlimited user licenses, you will be able to buy additional user licenses as it used to be...

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Christmas and New Year Discounts

That's right - it is time for Christmas and New Year Discounts! We have presents both for Bitrix Intranet Portal and Bitrix Site Manager users! Learn more about all Bitrix Christmas and New Year 2010 Discounts here...

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Bitrix Intranet Portal 8.5: Teaser

The release date is set. Again.

Let me give you a couple of highlights on the upcoming Bitrix Intranet Portal release. Bitrix, Inc. is about to make available a new version of Bitrix Intranet Portal, and I can tell you that the product is getting more and more advanced. Recent huge demand on EIP/ECMs and Enterprise 2.0 applications has motivated us to make the product even more business-friendly and flexible. I know that a lot of our partners were very eager to get the v 8.5, but the final release date that was set on November 26th, 2009, had to be shifted for a later time because we decided to include even more new features than it had been planned previously. So, now the official release date is set on December 3rd, 2009 and I do hope that nothing's going to hold us back from releasing it on time.

New modules and features

The following new features will be available in v 8.5 along with other major system updates :

  • Extranet module is the external part of your corporate Intranet Portal that allows you to interact, coordinate and collaborate with your business partners and clients.
  • Business Processes are a unique linear and composite dataflow management system that can be visually represented and visually customized inside your browser
  • Event Scheduler is a part of the Event Calendar that gets you on a higher level of time management and business administration
  • Site Controller is an easy-to-use system that manages and controls data exchange and interdependency between the Intranet and Extranet parts of your corporate network.
  • Document Library / WebDav brings the chaotic document flow inside your company in order and also simplifies access to the shared files stored on the server

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Bitrix Site Manager 8.5: Extremely Productive and SEO-Intelligent

Bitrix Site Manager is getting productive

The outcome of continuous collaboration between the Bitrix team and our partners and clients is the unique set of CMS tools inside Bitrix Site Manager. The newly introduced modules and features included in version 8.5 help detect problems caused by insufficient hosting environment or improper website or CMS configuration. Now you can easily determine all bottlenecks that hamper your website efficiency and get rid of them very quickly. The main goals that we wanted to achieve in this new product release are Search Engine Optimization and advanced performance analysis.

Intelligent Search Engine Optimization

Among all the modules, features and improvements in version 8.5, I would like to draw your special attention to the new SEO (Search Engine Optimization) module. This module was highly anticipated by all Bitrix Site Manager users. The SEO module will give you important data and insightful SEO analytics that you can employ for optimizing your web projects. The new SEO module functions allow website editors and system administrators to reduce the time required to prepare the site content for indexation by search bots, allowing them to focus on more creative tasks.

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Bitrix Virtual Appliance Is Now Available In Amazon EC2

As I mentioned in my previous post , we were planning to make different editions (images) of Bitrix Virtual Appliance. Well, I have really good news for you: Bitrix Virtual Appliance is now available in Amazon EC2 ! All you have to do is simply use your Amazon Web Services™ account, or sign up here and choose the Bitrix Virtual Appliance from the list of free Virtual Machines.

Bitrix Virtual Appliance AMI has the same functionality as Bitrix Virtual Appliance VMWare . It includes Fedora operating system, MySQL5 with InnoDB support, MC File Manager, HTTPS support, NGINX and Zend Server CE support and many other features. Bitrix Virtual Appliance AMI helps you rapidly launch any of the Bitrix Content Management Systems or Intranet Solutions, or any other supported application and to get to work immediately

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Bitrix Virtual Appliance: Cloud Computing At Your Service

Hooray! The all new Bitrix Virtual Appliance is there! The Bitrix Virtual Appliance v1.3 is a free and a very reliable product that has been developed especially for PHP applications and is fully compatible with VMware Player. It is based on the new concept of Cloud Computing that is being widely used by a large number of independent software vendors. The Bitrix Virtual Appliance greatly increases speed and productivity of all Bitrix software products and makes the process of installing and deploying more understandable and easy.

But what does Cloud Computing actually mean? The all-knowing Wikipedia defines it the following way: "Cloud computing is a paradigm of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet. [...] Cloud computing customers do not generally own the physical infrastructure serving as host to the software platform in question. Instead, they avoid capital expenditure by renting usage from a third-party provider. They consume resources as a service and pay only for resources that they use. Many cloud-computing offerings employ the utility computing model, which is analogous to how traditional utility services (such as electricity) are consumed, while others bill on a subscription basis.[...] Clouds often appear as single points of access for all consumers' computing needs."

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Bitrix Real-Time Hack Competition in Russia

Hack Competition idea was based on the car crash test concept

It's been really a long time ago that the Bitrix, Inc. team had been planning to create a Proactive Protection module. As soon as it was developed and implemented in the Bitrix Site Manager v8.0 product, the Bitrix developers and IT security experts have come up with an idea of testing the system module by the harshest means ever possible – let the Russian hackers try to bring down the security system. The Bitrix team has a reasonable argument to support this idea: every software module or parameter can only be tested by practical implementation and in a real-like environment.

Everyone would agree that this sort of software exams make it possible to identify and get rid of a number of system code blunders and weak spots. These measures do prevent unwanted system break downs in advance, just like a car crash test in the automobile industry performed to detect whether a vehicle is safe for people or not.

The Bitrix’s Russian Representation Office and the "Positive Technologies" team organized a competition at the "Chaos Constructions CC9" computer technologies festival whose participants were supposed to evade the Bitrix Proactive Protection security system. The security system mechanism was modified in advance, thogh, just to be a bit more "vulnerable". The Festival took place on 29-30 August 2009 in Saint Petersburg, Russia.

The competition was supposed to show how the Proactive Protection security system shield works in action. Also, the hack competition was organized to gain more examples for analyzing common mistakes made by site developers that may occur during a web site creation and customization process.


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