This form can be accessed by selecting
The e-Mail message templates form is used to manage mail message templates. Whenever a message is to be sent, the system searches for the appropriate template that can be used to create an e-mail message. If a template is found, a message is sent using this template.
The system distinguishes e-mail message templates by the message type and the site with which a template can be used.
Each message template may contain two types of information: constant data and variable information (parameters).
The constant data remain static in all messages and do not change. In other words, all recipients will receive this information exactly as you provide it in the message template. Example of constant data is signature, e.g. "Best regards" etc.
The parameters can vary from message to message depending on conditions. This means that a recipient will receive information that is intended for him or her, exactly. Example of a variable parameter is the recipient's e-mail address. The parameters which can be used in a message are listed in the template editing form in the Available Fields section.
Developers can find more detailed information on the mail message subsystem can be found in section Messaging subsystem.
|Add template||Opens a form in which you can create a new e-mail template.|
|Excel||Exports data from the table to the MS Excel format.|
|Checkbox column||Used to select e-mail templates to which the desired actions are to be applied. Available rules and actions can be found in the action bar below the table.|
|Action menu||Clicking the action button of any e-mail template opens a menu allowing to:
|ID||The system template ID.|
|Modified||The date and time the template was last modified.|
|Active||Indicates whether the template is active or not. Inactive templates are not used for generating a-mail messages.|
|Site||The site for whose messages the given template can be used.|
|Event type||The name of the event type which, when occurred, causes a message to be generated using the given e-mail template.|
|Subject||The e-mail message subject as will be seen in the Subject e-mail message field.|
Developers will find more details about e-mail templates in the Mail subsystem section.
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