You can easily create a technical support section for your site using the composite component Helpdesk.
This component creates a fully functional technical support system that features viewing ticket lists, adding new tickets and messages.
When setting the component properties, remember to specify the ticket address. If the Enable SEF support
option is unchecked, specify the name of a variable that will pass the ticket identifier:
But, if the option is enabled, specify the SEF folder, the path to the ticket list page, and the path to the ticket editing page: